Privacy Policy

This Privacy Policy applies when you interact with Team Vish through our website (teamvish.co.nz), social media platforms, Meta lead forms (including Facebook and Instagram), promotions or competitions, or when we provide real estate services. By providing your personal information, you agree to its collection and use in accordance with this policy.

Personal information is information about an identifiable individual. This may include your name, email address, phone number, residential address, property ownership details, buying or selling intentions, and any other information you provide to us.

We may collect personal information in the following ways:

Information you provide directly includes details submitted through our website, enquiry forms, Meta lead forms, competition or promotion entries, open home registrations, emails, phone calls, surveys, or other communications with us.

Information collected automatically includes website usage data such as IP address, browser type, device information, pages viewed, and interactions with our website or digital advertising, including cookies and tracking technologies.

Information from third parties may include publicly available information or data provided by trusted service providers, advertising platforms, or partners where permitted by law.

We may use your personal information to provide real estate services, respond to enquiries, manage client relationships, conduct promotions or competitions, communicate with you about property-related matters, send marketing and market update communications, improve our services, personalise advertising, and comply with legal and regulatory obligations.

If you enter a competition or promotion, your information will be used to administer the promotion, contact the winner, and for marketing purposes unless you request otherwise.

By submitting your details through our website or Meta lead forms, you acknowledge and agree that Team Vish may contact you by phone, email, or other electronic means for real estate-related communications, including market updates, property information, and promotional offers. You may opt out of marketing communications at any time by using the unsubscribe option provided or by contacting us directly.

We may disclose personal information to our employees, contractors, agents, related real estate entities, service providers (including marketing, technology, and data storage providers), and professional advisers where necessary to operate our business. We may also disclose personal information where required or authorised by law. We do not sell personal information to third parties.

Our website and digital advertising may use cookies, pixels, and similar technologies to analyse traffic, measure advertising performance, and deliver relevant content. You can manage cookie preferences through your browser settings; however, disabling cookies may affect website functionality.

You have the right to request access to the personal information we hold about you and to request correction if you believe it is inaccurate, incomplete, or out of date. Requests can be made by contacting us using the details below.

Some personal information may be stored or processed by third-party service providers on servers located outside New Zealand, including cloud-based platforms and advertising systems. We take reasonable steps to ensure that any overseas recipients protect your personal information in accordance with New Zealand privacy laws.

Team Vish takes reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure. While we endeavour to safeguard your information, no data transmission over the internet can be guaranteed as completely secure.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

If you have any concerns or complaints about how we handle your personal information, please contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner in New Zealand.

Team Vish may update this Privacy Policy from time to time. Any changes will be published on our website and will take effect from the date of publication.